Support
Help for installation, compatibility, and product issues.
Release status: Choroboros is in invitation-only private beta. Public release is pending final testing and release approval.
Need help?
Start with the links below. If you cannot find an answer, email us at info@kaizenstrategic.ai. We typically respond within 24-48 hours.
Installation guide
Invited private beta testers should use the installer and instructions in their personal invitation. Public install instructions will be published after release approval. Existing public-beta testers can use the troubleshooting guide for installs they already downloaded.
The earlier public beta is closed. New users should watch the pricing page for private-beta and public-release status.
Troubleshooting
Common issues covered:
- Plugin does not show up in your DAW (rescan steps, stale-copy cleanup, install paths)
- Plugin shows as crashed in Ableton after upgrading from an older beta
- AU validation fails in Logic
- Confirming you are actually on v2.05 if an older issue seems to persist
- Where bug report files are saved
- How to submit a bug report
How to report a bug
Email info@kaizenstrategic.ai with the following details:
- Your operating system and version
- DAW name and version
- Steps to reproduce the issue
- Engine and settings used
- Any log or feedback file from the plugin (see troubleshooting guide for file locations)
You can also use the feedback form for quick reports.
Contact
Email: info@kaizenstrategic.ai
We typically respond within 24-48 hours. For press or partnership inquiries, see the Press page.
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